Kevin’s story

Kevin's story

Following the death of his aunt, Kevin faced serious and immediate financial difficulties that put his housing and day-to-day stability at risk. He was struggling to keep up with rent and essential utility bills, and mounting arrears were causing increasing pressure at an already distressing time.

Kevin had lived with his aunt after the loss of his mother and had later given up employment to become her full-time carer. As Kevin is unable to read or write, his aunt had previously managed household correspondence and finances on his behalf. After her passing, the sudden loss of income, combined with the challenge of responding to written communications, left Kevin vulnerable to escalating financial problems. His rent top-up increased, resulting in rent arrears, and he fell behind on gas, electricity and water bills.

Kevin was referred to The Furniture Makers’ Company by his Housing Support Officer, who helped him access immediate support. With this assistance, Kevin successfully applied for a Housing Discretionary Payment, which cleared his rent arrears, and submitted a Personal Independence Payment (PIP) application to help improve his longer-term financial position. While awaiting the outcome of his PIP claim, an application for additional support was made to The Furniture Makers’ Company.

Kevin’s application was successful, and he received financial assistance to help cover essential living costs and to gradually reduce his outstanding utility debts. This support provided vital stability during a period of significant transition and loss, helping Kevin regain control of his finances and move towards greater independence and security.